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Welcome to Smartwater Testing!

Watch Our Explainer Video
Watch our Explainer Video
Watch Our Explainer Video

Delivery Policy

As standard we use Royal Mail second class post (or equivalent) to deliver the Legionella Testing Kit to you. This should take no longer than 2 working days.

Once you have completed the test instructions (should take 5-10 minutes) you contact us and we will arrange collection of the samples by Interlink (or equivalent) couriers for FREE - commercial properties only. Residential properties are provided with a FREE Royal Mail postal return bag.

The samples are then tested in our Laboratory and, if all clear, a FREE electronic Certificate is issued to you. You may choose to receive a hard copy Certificate for a small additional cost and, if so, we will deliver this to you by Royal Mail first class post.

From collection of the samples to the issue of a Certificate takes approximately 14 days.

If Legionella bacteria is found in your samples we will contact you discreetly to inform you. In these circumstances we can advise you on the best course of action and arrange if necessary.